Rosano / Journal

2 entries for Friday, March 26, 2021

Let's talk about Duckworth, Walsh, and systemic issues....

[If you're complaining about diversity quotas, you are the reason they exist.]

Your First 60 Days

[Talk to people. It's never a bad time to talk to customers or prospects if you're having high-bandwidth conversations with them about their problems, desires, or what they need.]

[Knowing how to cook is a friend catcher.]

[Problem-solving is a friendcatcher. When you solve people's problems, they come to you with their problems.]

[A friendcatcher is resonant, tractable, and underserved.]

[The email subject is the promise: overdeliver in the body.]

[When someone first pays, they probably are more motivated than normal, the iron is hot so take advantage, you can reach out more then and then cool off later.]

[Don't start the work of a SAAS company until you've had 10-25 conversations.]

[Have 10 commits to buy before launch.]

[There will probably be 1 primary thing and 2 secondary objectives during any week. One of those should be 'talking to people' and another should be 'less interesting but necessary'.]

[Being able to credibly say 'this is what I do' builds trust.]

[You can be unreasonably good at what you do, irrationally responsive to customers.]

[Move fast and make things.]

[Price tiers are a way for customers to acknowledge they are getting outstanding value, you can ask them why, this can tell you what to build next.]